PRIVACY POLICY

Last updated: 13 September 2026

1. Introduction

Mettlestate (Pty) Ltd (“Mettlestate”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and handle the information you provide when you contact us through the contact form on our website.

By submitting our contact form, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We only collect the personal information that you voluntarily provide to us through our contact form. This is limited to:

  • Name: Your full name or preferred name as you enter it.
  • Email Address: Your email address, used to respond to your enquiry.
  • Message: The content of the message you choose to send us.

We do not collect any other personal data, and we do not use cookies, tracking pixels, or any other automated data collection methods through this form.

3. How We Use Your Information

The information you provide is used solely to:

  • Respond to your enquiry or message.
  • Communicate with you about your specific request.
  • Follow up on any conversation initiated through the form.

We will not use your information for marketing purposes, subscribe you to newsletters, or share it with third parties without your explicit consent.

4. Data Sharing & Disclosure

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties. Your information will not be shared with any third parties except where required by law or to comply with a legal obligation.

5. Data Retention

We retain your contact information only for as long as is necessary to respond to your enquiry and for a reasonable period thereafter in case of any follow-up communication. Once your enquiry has been fully resolved, your information will be securely deleted.

6. Your Rights

Under applicable data protection law, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate information.
  • Request deletion of your information.
  • Object to our use of your information.

To exercise any of these rights, please contact us at info@mettlestate.co.za.

7. Security

We take reasonable precautions to protect your personal information. Your data is transmitted securely and is only accessible to authorised Mettlestate personnel who need it to respond to your enquiry.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:

Mettlestate (Pty) Ltd

Email: info@mettlestate.co.za

South Africa